WHAT ARE YOUR TIME SLOTS?
Margaret Weathers • January 26, 2023
This is a subtitle for your new post
A frequently asked question is what time slots are available?
While we do what we can to accommodate your schedule, there are limitations to our flexibility.
If you are a move that will be longer than 4 hours, we need to get that started in the morning. Statistically once movers get fatigued, there is a significant increase in damage and injury, and no one wants either of those.
If you need an afternoon time slot, you are at the mercy of the move before you. We give a window of 12-5 with an hour call ahead. This allows the movers to complete their morning move and catch a lunch break before arriving to your move. Trust me, you want them to have that lunch break because without properly caring for their bodies, they will not be at peak performance for your move. So, while you may be anxious to get your move started and want them to rush right over, the move will go faster and smoother if they have that break.
I remind people that movers are human beings and while your move is very important, we all need to work together to accomplish your goals!
HOW DO I FILE A CLAIM? We have an internal process for handling claims. The best thing you can do to protect your interest is to document via writing and photos as much as possible. Keep all packaging etc.
MOVING DURING THE HOLIDAYS Moving during the holidays is never ideal, but life does not take a break for our personal celebrations. While we do not move on Christmas Day, we will accommodate other days as necessary.
There are items that you may need immediately upon arrival at your new home. To keep track of it, we recommend getting a clear tote and putting it in your car. These are things like medications, next day work clothes, remote controls to tvs etc.
WHAT HAPPENS TO THE SCREWS FROM MY FURNITURE? Many times beds and other furniture items are assembled with screws or other hardware. We recommend that you have some sealable baggies available to put them in and label them per item (kind bed, queen bed, Mary's bed, Tommy's dresser mirror screws) and so forth.
DO WE MOVE HOT TUBS? We do move hot tubs, but much like safes, we need to know all the details at both locations as well as it needs to be disconnected and empty prior to our arrival.
WE DON'T WORK ON THANKSGIVING SO THAT OUR EMPLOYEES CAN ENJOY THEIR TIME WITH THEIR FAMILIES!! ENJOY YOUR FAMILIES!!
DO YOU MOVE SAFES? I get this question a lot. And yes, we do. But we need to know a lot more about the safe than, "it's heavy"!! Make/brand Model Height Weight Depth Stairs at load address? Stairs at unload address? Going over grass at either address? Will it be empty? Does the door come off? Basically I need to know everything about it so that I can plan and have proper resources.
DO YOU MOVE MOTORCYCLES? We can accommodate moving motorcycles both locally and long distance however we need to schedule this appropriately and well in advance.
DO YOU MOVE INTERNATIONALLY? We do not do international moves but we can prepare the items for shipping for you.
HOW DO I PAY FOR MY MOVE? We take most methods of payment. If paying with credit or debit, that can be provided to the office the day before. If it is to be invoiced, that needs to be approved in advance. If paying with cash, that will need to be discussed in advance as well.
