What if it rains??
Margaret Weathers • June 24, 2022
This is a subtitle for your new post
I get asked this question a lot as well.
"WHAT IF IT RAINS??"
We work.
That is right, the mailman doesn't have anything on us! We work in the rain.
"But, but, my stuff. Won't it get wet??"
Truth is, it could. Depending on a lot of things.
How far is the door to your house, apartment etc to the back of the truck? The farther the distance, the more change of getting wet.
We do wrap the goods with pads and stretch wrap. But we still don't want to have it exposed any longer than needed.
How hard is it raining? Let's be honest, no one REALLY wants to move in the rain, but sometimes it is unavoidable. I say we work unless it is unsafe. Typically a torrential downpour only lasts a short time. We can pause for that time for safety reasons.
Can I just reschedule for another day? Yes you can IF it is rescheduled before we show up. We really prefer at least 24 hours but will work through each situation as it occurs.
Can I file a claim for water damage if we move in the rain? You can file it, but it won't be approved. That's the reality. It was your decision to go forward with the move. We do our best to protect your goods.
What about my carpet? Again, we will do our best to mitigate dirt and water, but we are moving furniture. It would be best if you have the carpets protected with a carpet mask that can be purchased at a big box store. We also can't have the movers working with no shoes. Sometimes, we can leave a mover inside with shoe protection and have the other movers bringing items to the entrance. But again, if it is an item that needs 2 people, then it complicates it again. The 2nd worker can put the booties on, but once he goes back outside, those are rendered useless. It could be organized where they bring in multiple 2-man items, then protect their shoes and place them throughout the house. Again, this is a fluid (ha ha) situation and dealt with on a case by case basis.
We want to do what it takes to make your move go smooth.
I told a customer once, "I control a lot of things in my world, but the weather is not one of them. "
Reach out to me if this is a concern and we will discuss the parameters and expectations. Everything can be worked out!
HOW DO I FILE A CLAIM? We have an internal process for handling claims. The best thing you can do to protect your interest is to document via writing and photos as much as possible. Keep all packaging etc.
MOVING DURING THE HOLIDAYS Moving during the holidays is never ideal, but life does not take a break for our personal celebrations. While we do not move on Christmas Day, we will accommodate other days as necessary.
There are items that you may need immediately upon arrival at your new home. To keep track of it, we recommend getting a clear tote and putting it in your car. These are things like medications, next day work clothes, remote controls to tvs etc.
WHAT HAPPENS TO THE SCREWS FROM MY FURNITURE? Many times beds and other furniture items are assembled with screws or other hardware. We recommend that you have some sealable baggies available to put them in and label them per item (kind bed, queen bed, Mary's bed, Tommy's dresser mirror screws) and so forth.
DO WE MOVE HOT TUBS? We do move hot tubs, but much like safes, we need to know all the details at both locations as well as it needs to be disconnected and empty prior to our arrival.
WE DON'T WORK ON THANKSGIVING SO THAT OUR EMPLOYEES CAN ENJOY THEIR TIME WITH THEIR FAMILIES!! ENJOY YOUR FAMILIES!!
DO YOU MOVE SAFES? I get this question a lot. And yes, we do. But we need to know a lot more about the safe than, "it's heavy"!! Make/brand Model Height Weight Depth Stairs at load address? Stairs at unload address? Going over grass at either address? Will it be empty? Does the door come off? Basically I need to know everything about it so that I can plan and have proper resources.
DO YOU MOVE MOTORCYCLES? We can accommodate moving motorcycles both locally and long distance however we need to schedule this appropriately and well in advance.
DO YOU MOVE INTERNATIONALLY? We do not do international moves but we can prepare the items for shipping for you.
HOW DO I PAY FOR MY MOVE? We take most methods of payment. If paying with credit or debit, that can be provided to the office the day before. If it is to be invoiced, that needs to be approved in advance. If paying with cash, that will need to be discussed in advance as well.
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