HOW DO I PROTECT MY FLOORS?
Margaret Weathers • June 1, 2023
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HOW DO I PROTECT MY FLOORS FROM DAMAGE?
We can't predict your flooring type, quality or durability. There are many flooring types from carpet, hardwoods, laminates, tiles and concrete.
Therefore it is the responsibility of the customer to prepare the floors for our arrival. If ordered in advance, we can provide flooring protection products at a charge.
Examples:
Carpet - this can be protected with carpet mask (the sticky plastic that rolls on) but depending on the traffic, this can wear out.
Tile - rarely needs to be protected. I have seen times when a 4000 lb safe was being moved that the tiles actually cracked under the weight of the safe. In this case, the building was ben renovated so no protection was used, but if the flooring needed protection, we would have put down plywood.
Hardwood - typically customers put down plywood or luan or brown paper. It depends on the size of the move and the items being moved.
Laminate - these are pretty durable flooring applications and rarely do customers feel the need to protect them. But if they do, it is usually treated like hardwood.
VCT - Vinyl composition tile is seen mostly in commercial properties. The same pattern is all the way through the tile. It is a very durable surface and rarely do customers protect this flooring but if they do, they protect it similar to hardwood and laminate.
Concrete - enough said!
There is a charge for carpet/floor mask depending upon the size of coverage needed and amount of materials used.
HOW DO I FILE A CLAIM? We have an internal process for handling claims. The best thing you can do to protect your interest is to document via writing and photos as much as possible. Keep all packaging etc.
MOVING DURING THE HOLIDAYS Moving during the holidays is never ideal, but life does not take a break for our personal celebrations. While we do not move on Christmas Day, we will accommodate other days as necessary.
There are items that you may need immediately upon arrival at your new home. To keep track of it, we recommend getting a clear tote and putting it in your car. These are things like medications, next day work clothes, remote controls to tvs etc.
WHAT HAPPENS TO THE SCREWS FROM MY FURNITURE? Many times beds and other furniture items are assembled with screws or other hardware. We recommend that you have some sealable baggies available to put them in and label them per item (kind bed, queen bed, Mary's bed, Tommy's dresser mirror screws) and so forth.
DO WE MOVE HOT TUBS? We do move hot tubs, but much like safes, we need to know all the details at both locations as well as it needs to be disconnected and empty prior to our arrival.
WE DON'T WORK ON THANKSGIVING SO THAT OUR EMPLOYEES CAN ENJOY THEIR TIME WITH THEIR FAMILIES!! ENJOY YOUR FAMILIES!!
DO YOU MOVE SAFES? I get this question a lot. And yes, we do. But we need to know a lot more about the safe than, "it's heavy"!! Make/brand Model Height Weight Depth Stairs at load address? Stairs at unload address? Going over grass at either address? Will it be empty? Does the door come off? Basically I need to know everything about it so that I can plan and have proper resources.
DO YOU MOVE MOTORCYCLES? We can accommodate moving motorcycles both locally and long distance however we need to schedule this appropriately and well in advance.
DO YOU MOVE INTERNATIONALLY? We do not do international moves but we can prepare the items for shipping for you.
HOW DO I PAY FOR MY MOVE? We take most methods of payment. If paying with credit or debit, that can be provided to the office the day before. If it is to be invoiced, that needs to be approved in advance. If paying with cash, that will need to be discussed in advance as well.
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